 |  |  |  |
|---|
How good is the customer service?
Ride Systems is innovative and supportive! In the transportation world real-time info is paramount and this streamlined interface that lets end users find real-time info quickly – whether they are using the App or the web site.
As a support team Ride Systems staff is A++! Even when quick changes are needed, we’ve continually had great response with thorough resolution. Can’t say enough about this team!
-Heather L Pawlak
University of Alaska Anchorage
Why did you choose Ride Systems?
Originally, we selected Ride Systems because they were at the forefront of affordable AVL with a rider focus (not a fleet focus).
As we have grown with them over the years, we have continued to partner with them because they have delivered great customer service, value-added features, quick service recovery, and a common vision.
Above all, they are straight forward, honest, and run by people easy to trust. Those values make it easy to see a long future with them. We couldn't be happier.
-Jude L Kiah
Western Illinois University
How is the Ride Systems experience?
My Name Is Chris Cameron, Owner and Operator of Camtec Customs. My experience with the team at Ride Systems and the product has been a great experience. The customer Service is AWESOME! And I am one to be picky when it comes to customer service.
I oversee roughly 50 vehicles equipped with the Ride Systems GPS tracking systems for three separate companies. The customer feedback has been great. Any customer suggestions are fed back to the team at Ride Systems who make any necessary adjustments within a day. Awesome job team Ride Systems.
-Chris Cameron
Camtec Customs
Hotel & Resort
Airport
Corporate
Education
Municipal & City
Live Maps
The Live Map shows the current location of all vehicles on route. Vehicle locations are updated every few seconds. Route and vehicle icons are color-coordinated for easy identification.
Mobile App
The mobile app includes access to the same great features available on the website including vehicle and route information location, ETAs, important announcements, viewing of multiple routes simultaneously, and locating the user’s location. Available on iOS and Android.
Text Message Alerts
Text message alerts allow a user to receive a reply text with bus arrival time estimates. Passengers simply send request text using the bus stop keyword and a response will generate within a few seconds.
Administrative Maps
The administrative map provides administrators access to view all vehicles in the fleet. Enhanced reporting services allow for tracking and reporting of vehicle performance including history, location, and speed.
Live Display Monitors
The live GPS tracking map is customized for optimal use on live display monitors connected to the Internet. Vehicle locations, route information, and announcements are displayed for riders.
Account Representatives
Dedicated account representatives are ready to assist with setup, changes, and questions. You'll always be able to reach us and talk to a real person.
Solutions for all types of transit
START HERE
Make it easy to ride transit
Making it easy to ride transit
Tools to make transit smart
